Case Study
Jefferson Health and Thomas Jefferson University

Jefferson Health and Thomas Jefferson University are passionate about providing outstanding care as well as educating future healthcare professionals. As one of the top hospitals in the Philadelphia Region, Jefferson Health has nine nationally ranked specialties and is committed to improving the lives of patients. Jensen Partners was engaged by Jefferson Health to lead strategic and operational planning as well as change management for their Center City Philadelphia Campus and new Specialty Care Pavilion.

  • Space utilization and capacity planning as well as feasibility assessments to allow for highest and best use of the facilities on the existing Center City Campus.
  • Medical planning and programming using proprietary metrics and national benchmarks to optimize the utilization and revenue potential of the new 19 floor ambulatory Specialty Care Pavilion.
  • Development of future care model for advanced academic ambulatory practice
  • Actionable and directional alternatives with operational feasibility assessment for the development, divestment, renovation, and retrofit of critical Center City campus buildings.
Jefferson Health Specialty Care Pavilion Rendering

“Jensen Partners has been invaluable in the design and development of our new 19 story ambulatory Specialty Care Pavilion in Center City, Philadelphia. Their team of design and project management experts also have real life experience as clinicians, administrators, and operators, so they truly understand what our patients need, where healthcare is headed in the future, and how to integrate services across the continuum of care. This has enabled us to introduce best practices into the design of the building and to create new efficiencies to reduce operating expenses while enhancing patient and family satisfaction. Their team is consistently organized, accountable, and collaborative with the many stakeholders that are involved with a large-scale construction project, keeping it on schedule and on budget.”

Brian Sweeney RN, MBA, FACHE

President, Jefferson Health North Region

Services Provided

Strategic Healthcare Planning

Medical Planning and Programming

Utilization, Capacity, and National Benchmarking

Change Management

Operational Planning and Implementation

Transformative Care Delivery Modeling

Thomas Jefferson University Hospital
Locations in Pennsylvannia

  • Philadelphia, PA